Spanish Class Policies

Group class size
At our locations, the group class size ranges between two students to eight students. Spanish Language Center reserves the right to cancel group courses for which only one student is registered. Students registered in a canceled course will be duly notified and may choose to either receive a full refund or transfer to another course.

Instructors and class groups
Instructors are assigned to their classes prior to the beginning of the course. Spanish Language Center reserves the right to reassign instructors before or after a course has started if needed.

Attendance
Attendance is the student’s responsibility. It is recommended that a student contact his/her teacher for homework in the case of an absence. It is required to make up a missed class by signing up for make up by contacting coordinator@spanishlc.com.

Registration/Payment
Payment for registration may be made by check, debit or major credit cards. Full payment must be received prior to the first class of private or group classes. Preferably students will register for classes online via PayPal.

Refunds
Any refund request is handled by our accounting department by email only (no calls). Telephone or in person requests are not accepted. To request a full refund, please send a written request by email to accounting@spanishlc.com no later than three days after the day of registration (Illinois State 3-Day Right To Cancel Law) - provided the class has not started. If request is presented more tha 3 days after registration or after class starting date, no refund will be available and student will have an open credit for the balance paid to be used later (no more than 12 months). In the event that students will not be able to use the open balance, they may transfer it to a third party.

In the event of any refunds, all class materials provided will be discounted at the rates listed: Intro 1 ($25.75), Intro 2 ($25.75), Intro 3 ($25.75), Intro 4 ($25.75), Beg 1 ($36.05), Beg 2 ($36.05), Beg 3 ($36.05), Beg 4 ($36.05), Interm 1 ($36.05), Interm 2 ($36.05), Interm 3 ($36.05), and Interm 4 ($36.05).

Make Up Classes & Transfers
It is possible to switch group courses before the starting date. We require a minimum 48-hour notice. Afterwards there will be a $50 fee required to transfer registration to another group class.

Cancellations/Rescheduling
Spanish Language Center reserves the right to cancel classes and workshops, and change teachers during sessions if necessary without advanced notice. Courses are sometimes cancelled due to insufficient enrollment (less than 2 students). If your course is cancelled, you will be notified by telephone and/or email and given the option to transfer to another class or to receive a full refund.

Cancellations/Rescheduling of Ongoing Classes
As a sign of mutual respect of each other’s time and commitment, both instructors and students should keep rescheduling to a minimum.
*If either must reschedule a class, he/she must provide at least a 24-hour notice.
*If an instructor cancels a class on the same day (less than 24-hour notice), she/he will have to provide a make up class for the missed class AND compensate her/his student with an additional FREE class (of equal time length) to be scheduled at a convenient day/time for both student and instructor.
*If student cancels a class on the same day (less than 24-hour notice), such class will count as given to compensate instructor for his/her time.
*If students needs o interrupt his/her classes, teacher and office must be notified to put classes on hold.
*If instructor needs to interrupt his/her classes, student and office must be notified in order for a new instructor to be assigned.
*All rescheduling must be done directly between student and instructor, if any abuse is detected by either party, please contact the office at coordinator@spanishlc.com.

Updating Policies
Spanish Language Center reserves the right to update these policies as it deems necessary. If you have any questions or comments per our policies, please contact us via the comment section below.

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